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NETS CEO on Data, Destiny, and the Future of Payments [TBS 31 ft NETS CEO]

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Ever used a card to pay for your morning kopi, tapped for your MRT ride, or scanned a QR code at a hawker centre? There's one name behind it all, a true legacy company that powers a huge part of Singapore's daily life. But what happens when a giant is no longer the cheapest option? We go behind the scenes of Singapore's payment infrastructure. We’re sitting down with the man steering the ship of one of the nation's most essential private companies. Uncover:

  • The hidden engine behind our daily transactions
  • Why being “cheap” is no longer enough
  • The quiet data play that could change retail forever

And joining us is Lawrence Chan, Group CEO of NETS, who shares candid insights on legacy, innovation, and the future of payments. Tune in—you’ll never look at paying for kopi the same way again.

What We Discuss:

  • 04:05 How do you balance clients with fewer work hours?
  • 07:35 How do you handle low performers on a shorter schedule?
  • 13:29 What challenges come with ‘quiet vacationing’ remotely?
  • 20:15 Does culture affect 4-day week feasibility?
  • 22:11 Does a shorter week affect stress positively?
  • 28:40 Do leaders practice what they preach on flexibility?
  • 33:39 Is 4.5-day week a USP for Grayling?

Episode Resources:


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